Troubleshooting Login

1.   Please ensure that you have entered your Domain, NUSNET ID and password correctly.

Staff   Student
 

A.   Non IE / Off-Campus users:

Select Staff - NUSSTF as your domain.

 

A.   Non IE / Off-Campus users:

Select Student - NUSSTU as your domain.

 

B.   Pop-up prompt window:

User name: NUSSTF\NUSNET ID

 

B.   Pop-up prompt window:

User name: NUSSTU\NUSNET ID

 

2.   Please check that your NUSNET password is valid.

To determine if your NUSNET ID and password is valid, you may attempt to access your NUS email at https://exchange.nus.edu.sg/.

You may change your password at https://exchange.nus.edu.sg/iisadmpwd/.